Strategic plans
Satisfaction surveys
Below, we present the results of the surveys measuring the satisfaction of evaluators and applicants who participate in the various processes carried out by AVAP. In order to carry out this study, 563 respondents were surveyed, distributed among the different profiles with which the Agency works. Qualitas Management S.L. was commissioned to carry out the study.
Link to the customer satisfaction measurement report
Conclusions report on satisfaction survey AVAP January 2021.pdf